MAJOR EDITS: Let me first start of by saying that I hate editing myself. I hate it, more than anything, but for the sake of this post, it’s been seeing more traffic than all of my posts combined so I guess it’s a good thing! But I’ve decided to disable all comments on here because they’re not at all constructive to the benefit of the community. Also please take note that I do pay for this blog space and yes any inappropriate comments, or comments that pertain to the incident WILL BE BLOCKED. Furthermore this post has been edited to remain an educational piece and to not focus on my particular experience. This post has stemmed from that experience to give guidance to other poshers, I will not make this a forum about who was right or who was wrong. So I am sorry but I’m moving past that.
(If you’d like to see the original blog post, you can see it here)
So without further adieu-
Having the words ‘NOT AUTHENTIC‘ or any other variation of that plastered all over your listing is a travesty in an of itself, especially since the comments are public and permanent. No one ever wants to see those words, especially if you know your item is real. So how do you deal? Well, you can be like me a write a blog post (please see original post) but before you do something like that there are a few things that I suggest you do beforehand. Before I get to that I first and foremost want to acknowledge that this is not nice, I do not like the practice of people going on to your closet, your profile, and making remarks of shame covering it up with them “helping” you. I am one of those people that do not like uninvited help, but you may be different! It does seem like people are going about it the wrong way, to try to “help” but I am with every girl out there that has been taught to keep your mouth shut if you have nothing nice to say. So I am sorry that if it’s happened to you, because I know it’s hurtful and offensive.
If you are the seller of the item, then here’s a few suggested tactics.
1. Cut all communication between you and the Posher claiming that it isn’t authentic.
Do not communicate with this person any further. It’s only going to get worse. Do not name who they are or put up shaming posts for people to look at their profile, just ignore them altogether. You don’t need any of that on your page! I’d also like to point out that this blog post or any of my blog posts are never meant to “shame” any one individual. I have never posted anyone’s profile in a negative light, and always asked permission for people to be mentioned on my blog. So now that, that’s out of the way.
2. If your item in question is in fact real, post up any additional proof of authentication. Details in make, receipts, customs forms, and repair work orders.
No person can argue with a receipt and it’s the best way to shut people up. If it’s been paid for or if there’s proof that it’s real then not even the best authenticater can argue. I mean they can, but then they just look weird for trying to argue with the company itself. FYI just remember that you’re basing an authentication off of pictures, PICTURES, so even the best authentications can be off if you don’t have the actual item in front of you. I know Poshmark’s Concierge service even video’s the package being opened so there is no question that an item wasn’t tampered with.
3. If your item in question is NOT real, or if you don’t know, then I suggest removing the item off Poshmark until you can guarantee that it is.
If your item is not real, then it’s time to burn it. Yes I know, seems a little extreme, but it’s best to really discard the item because it is in fact illegal. I mean there is a marketplace for illegal replicas, unfortunately it isn’t here on Poshmark. So kindly do a favor to the fashion community, as well as Poshmark community and dispose of it. But if you aren’t sure if your precious CHANEL bag you bought from a rich lady’s estate sale is real, then take it to Chanel for repairs, or take it to an authentication service (which I still don’t trust) just so you can have paperwork proving it’s real. I’m sorry, I know there are women out there that help out the few that don’t know what’s real and what’s not, however, ultimately it’s my money and I cannot put my money in the hands of people that I don’t really know, or that I know, don’t have any power to give me my money back. If you want to, then to each’s own, but I would just trust Posh Protection since they guarantee authenticity and they WILL get me my money back.
If you are a Posher who likes to write “NOT AUTHENTIC” on people’s posts. (or any other variation of that phrase to point out that said item is a replica)
Let me make myself clear that this is NOT a technique I use to educate people. Let me also make it clear that I personally do not offer my help to people that do not ask for it. My blog posts are public and made available to people to use the information as they see fit and ask me to help in instances to help better their sales. I find that pointing out on any listing that something is wrong, illegal, fake, even if it’s with a smiley face, still comes off offensive. So typically I keep my mouth shut, I do not get involved with other people’s drama and exchanges, and I do not send people to come to my defense if there is a need. But if you feel SOOOOO compelled to do something about it, here are some really awesome tactful ways to approach the subject without coming off condescending!
1. Hit the ‘Report Listing’ button.
It’s pretty magical this button, because really all you have to do is take out your aggression all in one button! You hate that someone is selling something that is blatantly fake, then ‘report listing’ the crap out of it! They won’t know it’s you and now you can be rest assured that Poshmark will be handling the situation. Please note that there are thousands of fakes all over, not just on Poshmark but everywhere, so that’s a lot of listings to sift through. So it takes time but they will be removed.
2. Take the educational exchange OFF the listing.
I have a really good friend, long time posher, who I sold something to, that wasn’t 5 star thrilled with the exchange. So what did she do? She wrote me a comment on one of her old listings that sold, to tell me that hey she wasn’t too thrilled with the item she got, but she’ll still accept it, but I could work on my descriptions a little bit. Were my feelings hurt? No! Was she tactful in her approach? Absolutely. So I suggest that if you would like to tell someone that what they’re selling isn’t in fact what they think it is, then go to an old listing of yours that’s already been ‘SOLD’ and kindly let them know. So if you think someone doesn’t know they’re selling a replica, I would imagine the exchange to go something like this: “Hey, so I know you just put of those gorgeous Loubs up, but I thiiiiink they may not be real. I could be wrong but I wanted to ask you off the listing just in case, because I didn’t want to throw it out there if I was wrong” Then the convo can continue, “I thought they were real! Why do you say that?”/ “I have a receipt for them actually I forgot to put it up!” …or whatever. That way, they can make the decision to take it down, and not feel like they’re being bullied on their own listing. WARNING: If you come off in such a way that is offensive, be prepared for a retaliation! People are very sensitive about their possessions, so if you approach this the wrong way people may not be as open to this kind of help.
3. If you’ve been blocked then leave the issue alone.
Just remember, that if your help isn’t solicited, then you’re taking it upon yourself to put yourself out there to be blocked. No one likes to hear that their items are not authentic. No one likes to be thrown out there for judgement. So if you’ve been blocked, then you should ignore it and move on. Don’t send people to your defense, or post up people’s profiles and blog site (actually you can post up my blog, I’ve gotten sooo much traffic since this! lol) so people can go and defend you. It’s a waste of time trying to convince someone of that. Yes I know that it’s infuriating, it’s just as infuriating as having someone write that your items aren’t authentic on a listing! Ha! Trust me I know. But the faster you put your efforts into sharing and following people, then the faster you can make that sale. Which is all that matters in the grand scheme of things! We’re all here to sell and make money, it’s best if we focus on that!
Well I hope this helps, and sorry but comments are disabled for now until further notice!! As soon as this dies down, I’ll open them back up!