Good morning healthy people!
Don’t worry I know most of you who are reading this and are big advocates in the Poshmark community have your pitchforks out already to get me. But worry not, this isn’t one of those posts. I for one am NOT a supporter of offline transactions and never have, and moving forward, will continue to not be.
For those that are not in the know, offline transactions are transactions that are taken place outside of Poshmark’s App. Simply put, anytime someone wants to take a transaction on to platforms like PayPal, through bank wire transfers, or on different apps like Mercari.
With Poshmark’s premium of 20% (which is higher than the other services mentioned) it makes it awfully tempting to utilize these services, so that you as a seller are making more money, or if the seller is willing to lower their listing price, you as a buyer may be saving an additional chunk of change. However at what cost are you really saving money? Taking offline transactions DOES in fact cost you more at times.
What exactly are you losing?
Time – In addition to taking the exchange offline, you are really taking the additional steps to bring a new separate transaction onto another platform. Which means re-listing, negotiating, re-calculating, and possible extended communication further on the item. For those that are buying, knowing and understanding the terms of another platforms return policy also will take more time to develop an understanding.
Poshmark has thrived in their customer service department to make things fair for all parties, sometimes even granting additional Posh Credit just to keep an items that show up compromised during shipping. If you are shopping with Poshmark, you can be rest assured that your claim will always be answered in a timely manner. They always have a 48 hour response window, but typically they answer you sometimes even hours you send an email to their customer support center. Also, some other platforms take FOREVERRRRRRRR to get sh*t done. So if you want to get your money back ASAP, you may be waiting anytime from 2 weeks to a whole month before you get any sort of resolution, and sometimes it may not even be in your favor.
Community – You are also tainting yourself in the community. Poshers frown TREMENDOUSLY on people that try to take a transaction offline and I can assure you I’ve seen people not even want to shop closets, share listings, or even help people that blatantly put themselves out there that don’t want to follow the rules. Nothing is stopping you from taking transactions offline, but really at what cost is it to you? You are doing a disservice to the community of women that really want to support and utilize the app for really what it is. There is a reason why people shop and sell on Poshmark, and it’s because you can find things at really great deals from other women, but also you can make MORE on an item than any other platform (even eBay…sorry!).
This also applies towards offline communications. If someone gives you an email address to communicate through, then all communications that are taken place outside of the app aren’t used to help your case if the transaction goes awry. So if you have an agreement through email, but it’s not stated on the app then you basically have no proof, because they can only go off the communication on the app. This is sometimes how scammers get you, they promise something but it’s not stated on the listing, and you have no proof in your favor. So don’t communicate offline!
If you have any other comments or suggestions, please leave comments down below! Also don’t forget to subscribe, and to check the Giveaways tab to see what we’re giving away this time.